Executive Education Programs Program Information


Aresty Institute of Executive Education, The Wharton School, University of Pennsylvania - USA

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  Building Relationships That Work

Building Relationships That Work

Dates: Oct 21, 2013  - Oct 24, 2013 / Apr 14, 2014 - Apr 17, 2014
Location: Philadelphia
Tuition: $7,600 (Includes lodging and meals)

Every business today is a relationship business. The quality and impact of your work, and the profitability of your business, depend upon relationships — with customers, co-workers, and competitors; with suppliers, distributors, and support services; with direct reports, senior managers, and boards. Global mergers and alliances offer opportunities for creating growth, but they also pose new challenges. Not only are you working with more people from different disciplines, industries, and cultures, but you have much less face-to-face time with them than ever before. This three-day program helps you revitalize the relationships that affect the quality and profitability of your business. It goes beyond strategies for influencing the behavior of others to provide a process for creating clear communications, effective collaboration, and relationships that achieve results. Faculty will help you develop better listening and questioning skills. You will learn to recognize your own assumptions and judgments and to reframe situations to gain a broader perspective. You will be introduced to a series of sequential, step-by-step frameworks for building new relationships and improving existing ones.

Audience:
The program addresses issues that concern every manager who interacts with others in the daily course of business. Managers facing complex relationship challenges, such as a merger or acquisition, a move into new markets with new customers, or a change in supply chain relationships, can particularly benefit from this program.

Impact:
Learn how to convert business relationships into a network that works for you. Discover how your preferred thinking style affects your interactions with others and how tools such as effective listening will enable you to make and maintain solid business relations. You will:
- Work on one of your current relationship challenges during the program and leave with practical solutions.
- Revitalize key relationships with colleagues, clients, and suppliers.
- Develop skills for building ongoing relationships across disciplines and cultures.
- Learn to reframe situations for innovative solutions.


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